01
Identify your printer
Include the exact model and the device or operating system you print from.
Contact support
Get help with your printer.
Send a product question, order question, or setup request and our support desk will point you toward the right next step.
Message us
Tell us how we can help
Support checklist
What to include in your message
02
Describe the symptom
Share the error code, what you expected to happen and when the issue started.
03
List the steps you tried
Mention the connection type and whether the printer can print its own test page.
Try the setup and troubleshooting guide